Dealing with instructions for those w/ADD
I call - "I never got a notice of this promotion; how could I have signed up?"
"Sir, we have promotions every quarter; you have to call."
"But why? You know who your Hilton Honors members are, and what our numbers are."
"I don't know, sir, and I see you had the same problem last quarter with that promotion."
"Yes, I did, but I don't know to sign up if I have no notice!" [temp/voice/anger rising] "That's what you have to do, SIR!" [youthful irritation w/old, stupid people rising]
"OK. Thank you."
"Thank you for your business, sir. HAVE A GOOD DAY."
Thanks a whole lot to you, too, youthful cretin. Thanks for your assistance. :)